Negotiating the impossible : how to break deadlocks and resolve ugly conflicts (without money or muscle)

Some negotiations are easy. Others are more difficult. And then there are situations that seem hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. And to top it off, you have little power, money, or other resources to work with. Deepak Malhotra shows you how to succeed even when things look impossible. Malhotra offers a wealth of tangible lessons by telling the behind-the-scenes stories of real-life negotiations, including drafting the US Constitution, resolving the Cuban Missile Crisis, bringing peace to Northern Ireland, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations. And he shows how the same principles and tactics can be applied in people's everyday lives, from negotiating job offers and resolving business disputes to tackling obstacles in personal relationships and even negotiating with children.