Difficult Conversations
- Utgiven: 2000
- ISBN: 9780140277821
- Sidor: 272 st
- Förlag: Penguin Books Ltd
- Format: Häftad
- Språk: Engelska
Om boken
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?
Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.
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Mer om Difficult Conversations (2000)
I maj 2000 släpptes boken Difficult Conversations skriven av Bruce Patton, Douglas Stone, Sheila Heen. Den är skriven på engelska och består av 272 sidor. Förlaget bakom boken är Penguin Books Ltd.
Köp boken Difficult Conversations på Studentapan och spara pengar.
Referera till Difficult Conversations
Harvard
Patton, B., Stone, D. & Heen, S. (2000). Difficult Conversations. Penguin Books Ltd.
Oxford
Patton, Bruce, Stone, Douglas & Heen, Sheila, Difficult Conversations (Penguin Books Ltd, 2000).
APA
Patton, B., Stone, D., & Heen, S. (2000). Difficult Conversations. Penguin Books Ltd.
Vancouver
Patton B, Stone D, Heen S. Difficult Conversations. Penguin Books Ltd; 2000.
