Service Operations Management [Elektronisk resurs]; John McManus, Mats Winroth, Jannis Angelis; 2019
Service Operations Management [Elektronisk resurs]; John McManus, Mats Winroth, Jannis Angelis; 2019

Service Operations Management [Elektronisk resurs]Upplaga 1

av John McManus, Mats Winroth, Jannis Angelis

3.0 (1)

  • Upplaga: 1a upplagan
  • Utgiven: 2019
  • ISBN: 9781137609243
  • Sidor: 336 st
  • Förlag: Bloomsbury Academic
  • Format: Häftad
  • Språk: Engelska

Om boken

This engaging and accessible textbook explores the challenges and complexities of managing operations in a service industry setting. Comprehensive in scope, this textbook considers key concepts from strategy and operations management from a global services perspective and integrates traditional theory with cutting-edge contemporary examples. Taking a student-centred approach, it gives the reader a solid understanding of the key issues faced by contemporary service organisations, from managing and reviewing risk to managing supplier relationships. Rich pedagogy, integrated online resources and relevant international case studies develop strategic thinking skills and equip students with the essential tools and techniques needed to plan, design, manage and control operations in diverse service industry contexts. This is an ideal textbook for students of service operations management at undergraduate, postgraduate and MBA level. Accompanying online resources for this title can be found at bloomsburyonlineresources.com/service-operations-management. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.

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Mer om Service Operations Management [Elektronisk resurs] (2019)

I oktober 2019 släpptes boken Service Operations Management [Elektronisk resurs] skriven av John McManus, Mats Winroth, Jannis Angelis. Det är den 1a upplagan av kursboken. Den är skriven på engelska och består av 336 sidor. Förlaget bakom boken är Bloomsbury Academic.

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Referera till Service Operations Management [Elektronisk resurs] (Upplaga 1)

Harvard

McManus, J., Winroth, M. & Angelis, J. (2019). Service Operations Management [Elektronisk resurs]. 1:a uppl. Bloomsbury Academic.

Oxford

McManus, John, Winroth, Mats & Angelis, Jannis, Service Operations Management [Elektronisk resurs], 1 uppl. (Bloomsbury Academic, 2019).

APA

McManus, J., Winroth, M., & Angelis, J. (2019). Service Operations Management [Elektronisk resurs] (1:a uppl.). Bloomsbury Academic.

Vancouver

McManus J, Winroth M, Angelis J. Service Operations Management [Elektronisk resurs]. 1:a uppl. Bloomsbury Academic; 2019.