Quality Upplaga 5
Quality, productivity, costs, and safety. Can you think of any organization that wouldnt want to make improvements in these areas? Quality principles, tools, and techniques support organizational improvement. This text provides clear explanations of popular quality tools and techniques. Through the use of insightful case studies, plentiful illustrations, and subject matter relevant to the challenges faces in todays global economy, readers of this text can learn the basics of process improvement. The examples, cases, and problems are based on the real-life experiences of people who apply quality assurance tools and techniques to their day-to-day work activities. Contributors represent a wide cross-section of industries, including utilities, transportation, hospitals, logistics, manufacturing and government.
The fifth edition of this text takes a global approach to quality. It includes new graphs, charts, topics, features, problems, examples, cases, all of which have been created to enhance the text youve enjoyed using. Changes include:
One companys quality experiences woven throughout each chapterReal Tools for Real Life examples in each chapterService industry examples, problems, and casesFailure modes and effects analysis Multi-vari analysisEnd pages formula reference sheetsEnhanced examplesRevised chapter topic coverage Improved explanations
Upplaga: 5e upplagan
Utgiven: 2009
ISBN: 9780131592490
Förlag: Pearson
Format: Inbunden
Språk: Engelska
Sidor: 576 st
Quality, productivity, costs, and safety. Can you think of any organization that wouldnt want to make improvements in these areas? Quality principles, tools, and techniques support organizational improvement. This text provides clear explanations of popular quality tools and techniques. Through the use of insightful case studies, plentiful illustrations, and subject matter relevant to the challenges faces in todays global economy, readers of this text can learn the basics of process improvement. The examples, cases, and problems are based on the real-life experiences of people who apply quality assurance tools and techniques to their day-to-day work activities. Contributors represent a wide cross-section of industries, including utilities, transportation, hospitals, logistics, manufacturing and government.
The fifth edition of this text takes a global approach to quality. It includes new graphs, charts, topics, features, problems, examples, cases, all of which have been created to enhance the text youve enjoyed using. Changes include:
One companys quality experiences woven throughout each chapterReal Tools for Real Life examples in each chapterService industry examples, problems, and casesFailure modes and effects analysis Multi-vari analysisEnd pages formula reference sheetsEnhanced examplesRevised chapter topic coverage Improved explanations
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