Measuring Customer Experience; Philipp Klaus; 2014
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Measuring Customer Experience Upplaga 1

av Philipp Klaus
Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.
Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.
Upplaga: 1a upplagan
Utgiven: 2014
ISBN: 9781137375452
Förlag: Palgrave Macmillan
Format: Inbunden
Språk: Engelska
Sidor: 166 st
Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.
Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.
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Ny bok
559 kr588 kr
5% studentrabatt med Studentapan
Begagnad bok (0 st)