Managing Medical Emergency Calls; Karl Hedman; 2016
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Managing Medical Emergency Calls

av Karl Hedman
Managing medical emergency calls is a question of utmost importance to both callers and emergency call-takers. This book provides readers with an understanding of questioning, emotion management, risk management and instruction giving in medical emergency calls. The study is based on ethnographic fieldwork in a Swedish emergency control centre. Karl Hedman teaches sociology, social work and nursing at Jönköping University in Sweden. His current research concentrates on leadership in crises, migration and integration, ambulance services, social care services for older people, persons living with cancer and professional coping skills.
Managing medical emergency calls is a question of utmost importance to both callers and emergency call-takers. This book provides readers with an understanding of questioning, emotion management, risk management and instruction giving in medical emergency calls. The study is based on ethnographic fieldwork in a Swedish emergency control centre. Karl Hedman teaches sociology, social work and nursing at Jönköping University in Sweden. His current research concentrates on leadership in crises, migration and integration, ambulance services, social care services for older people, persons living with cancer and professional coping skills.
Utgiven: 2016
ISBN: 9789176236901
Förlag: Media-Tryck
Format: Häftad
Språk: Engelska
Sidor: 281 st
Managing medical emergency calls is a question of utmost importance to both callers and emergency call-takers. This book provides readers with an understanding of questioning, emotion management, risk management and instruction giving in medical emergency calls. The study is based on ethnographic fieldwork in a Swedish emergency control centre. Karl Hedman teaches sociology, social work and nursing at Jönköping University in Sweden. His current research concentrates on leadership in crises, migration and integration, ambulance services, social care services for older people, persons living with cancer and professional coping skills.
Managing medical emergency calls is a question of utmost importance to both callers and emergency call-takers. This book provides readers with an understanding of questioning, emotion management, risk management and instruction giving in medical emergency calls. The study is based on ethnographic fieldwork in a Swedish emergency control centre. Karl Hedman teaches sociology, social work and nursing at Jönköping University in Sweden. His current research concentrates on leadership in crises, migration and integration, ambulance services, social care services for older people, persons living with cancer and professional coping skills.
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Om Managing Medical Emergency Calls (2016)

I maj 2016 släpptes boken Managing Medical Emergency Calls skriven av Karl Hedman. Den är skriven på engelska och består av 281 sidor djupgående information om medicin. Förlaget bakom boken är Media-Tryck som har sitt säte i Lund.

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